Property Maintenance Supervision
Oversee proper & complete execution of work orders. Meet with required outside contractors for pricing and review of invoices.

 Emergency Maintenance
We are on call 24 hours per day, 7 days per week for emergency maintenance, 365 days a year. Prior to contract start-up each resident will receive an introduction notification with all of our company contact information.

 Convenient Payment Methods
We offer many options for payments of association dues. Such as the convenience of automatic withdrawals of association fees with an agreement from a local bank. Payments may also be mailed to our office or the use of a drop box on the property.

 Inspections
A Louisville Metro Realty property manager will be onsite at least once per week to inspect the complex for items needing attention. These items will be noted and assigned for correction.

 Maintain open Communications with Homeowners/Residents
Timely responses given to all letters and calls. Inform association members of any rule changes. Contact residents with any occurrences in the community.

 Enforcement of Master Deed and By-Laws
Address violations with written notification and follow-up, keep Board of Directors apprised of violation status, record and maintain documentation.

 Board Meetings
Louisville Metro Realty will provide a conference room for those associations that do not have meeting facilities on their properties. A representative of Louisville Metro Realty will attend monthly meetings.

 Financial Reporting
Maintain detailed records of collected maintenance fees, assessment of late fees or NSF, accounts receivable/payable, operating and reserve funds.
Deliver detailed monthly reports to the Board of Directors. Provide year-end operating statement and balance sheet.

 Annual Budget
Prepare and review the association’s annual budget with the Board of Directors.

 Review of Existing Contracts
Existing contracts will be honored and utilized. We will continually review and monitor all contracts for quality and cost effectiveness. Any areas for improvement will be recommended to the Board of Directors.

 Maintaining Files
Maintain current association files: homeowner files, contractor files with bids and liability insurance.